Empathy and Action: Prioritizing Workplace Safety for a Safer India

Beyond economic progress, India needs a Cultural Shift to Ensure Every Citizen’s Right to Security and Dignity.

 

culture of safety and dignity
Creating a culture of safety and dignity in India

 

My article this week was supposed to focus on the performance of Indian athletes at the Olympics and how they inspired us with their dedication and resilience. Yet, despite the desire to focus on encouragement and progress, another pressing issue has come to the forefront: the safety of women in the workplace, highlighted by the tragic incident involving the assault and murder of a female doctor in a hospital auditorium in Kolkata.

During a news report, a woman remarked, “We did not pass our medical exams to take part in protests and rallies.” This statement painfully underscores the harsh reality many women face after years of dedication, long hours, and sacrifices—only to encounter unsafe environments that expose them to both physical and mental trauma. The story of wrestler Vinesh Phogat is a stark reminder of the challenges women face. Her protest against the former Wrestling Federation of India (WFI) president, Brij Bhushan, who was accused of sexual abuse and intimidation, highlights the persistent struggle for justice and safety.

In a recent customer service training session, I posed a question to the learners: “What does it signify when you are served a beautiful Indian thali, full of your favorite foods, yet you expect someone else to feed you?” The responses varied—laziness, arrogance, childishness—until one participant aptly described it as the “Raja Beta attitude.” This mentality, when nurtured negatively at home, fosters a sense of entitlement, and irresponsibility, all while ignoring the pressing issues around them.

Here are the steps forward to make our nation safe and secure for all vulnerable entities:

  • Strengthen Legal Frameworks: Reassess workplace safety and harassment laws, enforce zero-tolerance policies, and expedite judicial processes to ensure swift and transparent justice.
  • Cultural Shift in Organizations: Hold leaders accountable for employee safety, promote equality, and equip and educate members to foster a respectful workplace culture and help them deal with situations of harassment with sensitivity.
  • Support for Victims: Provide accessible mental health services, strengthen protections against retaliation, and ensure victims can report incidents without fear.
  • Engage Men as Allies: Actively involve men in gender equality efforts, promoting positive male role models to drive cultural change.
  • Educational and Empowerment Initiatives: Implement mandatory empathy and respect training for all employees, launch national awareness campaigns on workplace safety, and empower women through leadership development and confidential support networks to foster a safer, more equitable environment.

Globally, CEOs and entrepreneurs admire India’s rich cultural and intellectual heritage, yet we struggle to instill basic empathy and ensure workplace safety. While businesses focus on creating jobs and boosting the economy, society must address the underlying issues of gender inequality. As we reflect on the 78th Independence Day, there is a cause that must unite us all, transcending the economic boom of the past two decades: the fundamental need for safety and security, particularly against sexual harassment and intimidation. It is time to prioritize the second rung of Maslow’s Hierarchy of Needs, ensuring that every citizen feels secure in their environment, free from fear and harm.

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